DoubleClick Performics Official Blog

Current Outage - 3PM CST Update

There was an outage at our primary data center that caused a major disruption in service this morning.  I do not have all of the details on the timeframe and impact of the down time at the moment, but this affecting both our application and tracking servers at the moment.  I'm told we should have the tracking back online soon (it's 12:37PM CST as I type).  More updates as they become available.

Larry Adams
Product Manager Affiliate

UPDATE: Services began coming back online around 2PM CST.  We are fully operational at this point and are assessing impact to our systems and recoverability of data.  I will continue to post updates as I receive them.  If you follow us on twitter, you can get updates via sms on your phone: http://twitter.com/performics

Advertisers are Feelin' Hot Hot Hot!

DoubleClick Performics would like to congratulate our advertisers who have made the Internet Retailer Hot 100 list, which recognizes some of the best and most innovative online retailers. We are pleased to offer affiliate programs for many of the retailers on this list. Below is a partial list of our advertisers who were recognized in the Internet Retailer Hot 100. Congratulations!

AE.com                                   Patagonia                           
BarnesandNoble.com                PCConnection.com
Cabela’s                                  Skechers
Delightful Deliveries Inc.          Swell
Diapers.com                            Timberland
Guess Jeans                            Vivre
Harry & David                         Kohls.com
LakeChamplainChocolates

12/2 ConnectCommerce Outage Update

We suffered a hardware outage that affected banner serving to consumers and a media server for the ConnectCommerce application on Sunday afternoon. The two systems both started having problems around 3:20 CST on December 2. Services for ConnectCommerce were restored within an hour and twenty minutes. The banner serving outage lasted approximately three hours but only impacted images hosted by DoubleClick Performics. Many affiliate publishers host their own ads and these images displayed properly throughout the outage.

At no time were our tracking/redirect servers affected and text and data feed links were fully operational throughout the media serving outage. The tracking servers operate on different hardware systems and are not dependent on media serving for operation.