ConnectCommerce Q1 Release Webinar

On March 5, 2008 we held a ConnectCommerce Q1 Release Webinar. Jorge Zapata, Business Systems Analyst, walked Publishers through the new ConnectCommerce features including information on our Newest Links Interface, a Publisher Communications Preference Page Update, Advertiser Profile Interface Updates and more! Additionally, there was a robust Q and A which followed the webinar.

If you were unable to attend the webinar, or would like a refresher, you can view our video podcast here.

DoubleClick Performics Affiliate Research

On February 25th, DoubleClick Performics announced results of a semi-annual survey of affiliate publishers. This survey was part of a multi-faceted research initiative to provide insight on consumer engagement with online promotions. Some of the survey highlights include:

  • Fifty-three percent of affiliate publishers expressed the most interest in “free shipping” promotions, followed by “exclusive affiliate channel offers” (48 percent)
  • Long-running offers are preferred by 31 percent of affiliate publishers, followed by 28 percent preferring new offers weekly

To learn more, please view the press release here.

Scheduled Maintenance on Saturday, March 1

The ConnectCommerce interface will be unavailable Saturday, March 1, 2008 for our newest release.

The system will be unavailable for 8 hours from 10:00 a.m. EST (3:00 p.m. GMT), until 6:00 p.m. EST (11:00 p.m. GMT). You will be able to log in again when the release is completed.

Please note: ConnectCommerce tracking is NOT affected during this period!

We apologize for any inconvenience and appreciate your patience.

I'll take my juice with some PULP

Lime DoubleClick Performics is proud to announce Publisher PULP -our newest content piece including interviews, best practices and more! This issue features a Q and A with Chuck Hamrick of Affiliate Crew, 5 in 5 with employee Jamie Ross and as for the rest-you'll have to check out the PULP.

Chris Henger Chats about Affiliate Marketing in 2008

Linda Woods, President of PartnerCentric, interviewed our Vice President of Affiliate Marketing, Chris Henger, for the launch of the Affiliate Marketing Insight podcast. This two part chat includes trends for 2008, the growth and opportunities of social networking and common mistakes made by both advertisers and publishers.

Listen to the two part podcast here:

Part 1

Part 2

One-Time Publisher Bonus Opportunity

As you know from previous communications, DoubleClick Performics experienced a system outage on Saturday, December 8, 2007 due to an inadvertent complete loss of power in the DoubleClick Thornton, Colorado data center.

In light of the service disruption, DoubleClick Performics decided to do something special for its Affiliate Publishers and will pay a one-time bonus of 10% based on affiliate commissions generated on Saturday, December 15, 2007. Such bonus will be equal to 10% of the commissions earned during the entire day by an Affilate Publisher and will be reflected in the January payment statement.

We are hopeful you view this as a reflection of our commitment to your success, and the success of our Affiliate Marketing business.

We appreciate your valuable contribution.

The DoubleClick Performics Affiliate Team

Advertisers are Feelin' Hot Hot Hot!

DoubleClick Performics would like to congratulate our advertisers who have made the Internet Retailer Hot 100 list, which recognizes some of the best and most innovative online retailers. We are pleased to offer affiliate programs for many of the retailers on this list. Below is a partial list of our advertisers who were recognized in the Internet Retailer Hot 100. Congratulations!

AE.com                                   Patagonia                           
BarnesandNoble.com                PCConnection.com
Cabela’s                                  Skechers
Delightful Deliveries Inc.          Swell
Diapers.com                            Timberland
Guess Jeans                            Vivre
Harry & David                        
Kohls.com
LakeChamplainChocolates


12/2 ConnectCommerce Outage Update

We suffered a hardware outage that affected banner serving to consumers and a media server for the ConnectCommerce application on Sunday afternoon. The two systems both started having problems around 3:20 CST on December 2. Services for ConnectCommerce were restored within an hour and twenty minutes. The banner serving outage lasted approximately three hours but only impacted images hosted by DoubleClick Performics. Many affiliate publishers host their own ads and these images displayed properly throughout the outage.

At no time were our tracking/redirect servers affected and text and data feed links were fully operational throughout the media serving outage. The tracking servers operate on different hardware systems and are not dependent on media serving for operation.

Publishers Hit the Target

As I've mentioned in a previous post, Target Marketing magazine is now running a regular feature (in print and online) called Affiliate Spotlight, where I get to highlight top performing, fast-growing, and/or innovative publishers in the space.  Those that have been featured to date include Keycode/Nuuvy.com, Mall Networks, Kaboodle (recently acquired by Hearst), and Bill Me Later.  Kudos to this diverse set of publishers for positively contributing to the growth of our industry, and stay tuned for many more Affiliate Spotlights to come.

-Dan Chiss

Drop and Give Me a ConnectCommerce Boot Camp!

On November 8, the Affiliate Publisher Team held a ConnectCommerceSM Boot Camp. This webinar provided how to’s in ConnectCommerceSM included joining advertisers, running reports and obtaining links through our new Get Links(Beta). We closed with a robust Q and A session.

Sara Adler, Manager of Affiliate Strategy moderated the session, while Jorge Zapata, Business Systems Analyst walked us through ConnectCommerceSM . Larry Adams, Affiliate Product Manager, handled the Q and A. Thank you to attendees for a very successful webinar!

If you are interested in viewing the webinar, please visit our recorded session:

http://breeze.doubleclick.net/p10216105/

*Please note there is a brief 10 second pause approximately halfway through. Just sit tight, and the sound will return.

New Advertisers in our Affiliate Network

We dropped a press release Monday announcing the new advertisers we brought on in Q3.  There are 52 new advertisers in our network, many of whom are completely new to affiliate marketing.  From the release:

As further evidence of the renewed interest in the affiliate marketing channel overall, DoubleClick Performics was pleased to add many other advertisers embracing the affiliate channel for the first time. Some of the advertisers new to affiliate marketing Crabtree & Evelyn, Diapers.com/1800 Diapers, Guess, Lee Jeans, Oh Baby! Inc. and others.

We also re-launched our website last week (or the previous, it's hard to keep track).  There are some great new sections and our original research is featured prominently.  Take a look and come back to the blog and let us know what you think.

Larry Adams
Affiliate Product Manager

Let's Hear it for Affiliate Shoppers!

This month's Direct Magazine features Partnering for Progress by DoubleClick Performics' Chris Henger which discusses the characteristics of the Affiliate Shopper in comparison to the average Web shopper. Affiliate shoppers trump the average web shopper in average order size as well as household income. Go Affiliate Shoppers!

Do More Affiliates=More Sales?

This month's Internet Retailer featured an article on whether quality or quantity is the key
to being successful in the affiliate channel. The article quotes a few key players in the affiliate industry including our very own Chris Henger, as well as Pete Zophy of Joseph A. Bank and Dean Rist of iRobot as a direct result of their DoubleClick Performics case studies.

"Unified Search"

Our Emerging Media team at DoubleClick Performics periodically releases briefs on topics relevant to our clients and partners. Questions from clients about two recent developments in search--the announcement of "universal search" by Google and the release of Ask 3D--spurred us to research the overall trend we are calling "unified search". You can download the full Unified Search Brief (PDF). Or, if you'd like a brief overview of the topic, check out Cam Balzer's column on ChiefMarketer.com: What Marketers Must Understand About Unified Search.

DoubleClick Performics Announces Affiliate Recognition Program

Affiliate_vip_final



Everyone knows affiliate marketing is just as much about relationships as it is about performance.

DoubleClick Performics is proud to announce the launch of our new Affiliate Recognition program, Affiliate VIP (Very Important Publisher), which provides rewards and recognition to our most outstanding publishers.  To be eligible for Affiliate VIP, publishers must achieve a high level of performance and productivity as well as demonstrate relationship best practices in terms of compliance, responsiveness and transparency.  Affiliate VIP recipients will receive a variety of benefits, including a dedicated Publisher Relationship Manager to provide best practices and help champion their business, and a special icon in ConnectCommerce designating them as Affiliate VIPs to pending and approved advertisers.

We are very excited about our new program and would like to congratulate the first round of Affiliate VIPs!  If you are a publisher and didn't make the cut this time,  don't worry.  Publishers are evaluated every quarter for entry into the program.

Interested in learning more about the DoubleClick Performics Affiliate VIP Program?  Please visit our Affiliate VIP web site.

Thanks!



 

     

Join us on Facebook

We've created a group on Facebook that you are encouraged to join.  Support inquiries and other formal business matters should continue to use normal channels (email or phone our support team or your account manager), but we think there is an opportunity to cultivate more collaboration through FB so we're giving it a whirl.  You'll need to be approved for the group, but I've been able to keep up with the requests so far.

Join the group!

Larry Adams
Product Manager

Publisher Recognition

Target Marketing magazine just launched a new monthly online feature (and every other month in print) called Affiliate Spotlight, in which I'll be highlighting top performing, fast-growing, and/or innovative publishers in the space.  It's an opportunity to showcase the affiliate channel to an audience that's largely comprised of more traditional direct marketers, and share some of the more interesting/innovative practices and success stories.  The very first Spotlight launched this month and features our friends at Keycode/Nuuvy.com.

Stay tuned for more initiatives geared around publisher recognition, coming soon from DoubleClick Performics.....

-Dan Chiss

Performics Advertisers Offering Data Feeds

Performics has over 125 advertisers with product data feeds available.  If you wish to receive any of these data feeds, please contact affiliate support (affiliate@performics.com).  We never charge affiliates for use of these feeds but we will start you off with just a few if you've never received them from us before.  Also, you can get a nightly feed of new promotional links from all of your Performics advertisers delivered via a service we call OrangeLinks.  If you haven't done so already, login to ConnectCommerce and sign up today!

-Larry Adams, Affiliate Product Manager

  • A&E.com
  • Activa Sports
  • Akademiks
  • American Eagle
  • Armani Exchange
  • Armani Exchange Canada
  • Art Gazebo
  • Autoanything.com
  • AutoSport Catalog
  • Barnes & Noble
  • Bellacor
  • Bergdorf Goodman
  • Biotherm
  • Blair
  • Bose Canada
  • Brylane Catalog Outlet
  • Brylane Home
  • BuildDirect
  • Cabelas
  • Chadwick's
  • CHEF'S
  • Chinaberry
  • Circuit City
  • ClassicCloseouts.com
  • Closeout Catalog Outlet/CCO (formerly Chadwick's Catalog Outlet )
  • CompUSA
  • Converse
  • Crutchfield
  • Dancing Deer Baking Co.
  • DayTimer
  • Design Within Reach
  • DJPremium.com
  • Driving Comfort
  • DrJays.com
  • Duncraft
  • Eastern Mountain Sports
  • Eddie Bauer
  • Encyclopedia Brittanica
  • Epson Store
  • Finish Line
  • Florist.com
  • Folica
  • Footsmart
  • Fossil
  • Frontgate
  • FTD.com
  • Gevalia
  • GNC
  • GoCollect
  • Godiva
  • Grandin Road
  • H2O Plus
  • Harry & David
  • Home Decorators Collection
  • HomeOfficeSolutions.com-
  • Horchow
  • HP Small Business
  • Illuminations
  • InTheSwim
  • iRobot
  • Isabella Catalog
  • Jackson & Perkins
  • JC Whitney
  • Jessica London
  • Johnston and Murphy
  • Jos. A Bank
  • Journeys
  • JourneysKidz
  • Kiehls
  • King Size Direct
  • Kohls
  • La Redoute
  • Lancome
  • Lane Bryant Catalog (see: Woman Within)
  • Leaps and Bounds
  • Lenox
  • Lerner Catalog
  • Magellan's
  • MarthaStewartFlowers.com
  • Mrs. Beasley's Cookies
  • Mwave.com
  • National Pet Pharmacy
  • Northern Tool
  • OfficeDesigns.com
  • OfficeMax
  • One Step Ahead
  • Orvis
  • Outdoor Décor
  • Paiva
  • Patagonia
  • PC Connection
  • PetFood Direct
  • Pottery Barn Kids
  • Puma North America
  • Red Envelope
  • Roadrunner Sports
  • Roamans
  • Samsonite
  • Sears
  • Sears HomeCenter
  • Sears Room for Kids
  • Sears ShowPlace
  • Smith + Noble
  • Soft Surroundings
  • Sunglass Hut
  • Sur La Table
  • Swell
  • Target
  • Teleflora
  • Timberland
  • Tower Records
  • UltimateBackStore.com
  • Underground Station
  • United Airlines
  • ValueMags.com
  • West Marine
  • Wine Enthusiast
  • Woolrich
  • Zones

Correcting False Rumors

Kris Jones from Pepperjam reported on his blog yesterday that "Google has or is in the process of closing down Performics, Doubleclick’s (DCLK) Affiliate Marketing Network."  We are not sure how or where this rumor started, but it's completely false and inaccurate and therefore merited the following response from our president, Stuart Frankel, earlier this morning:

-------------------------

I am writing in response to your recent post speculating that Performics is in the process of dissolving the company and terminating its employees. Your comments are false and are potentially damaging to Performics’ business and its employees. Since the announcement on April 13, 2007 that Google and DoubleClick have entered into an definitive agreement whereby Google has agreed to purchase DoubleClick, we have consistently and repeatedly communicated to our clients, publishers and employees that it is business as usual at Performics. Let me make this absolutely clear. We are not dissolving or shutting down or significantly altering the Performics business. To the contrary, we continue to actively build our core affiliate and search business units. In fact, we are currently recruiting for 25 open positions across all areas of Performics. In particular, our affiliate business has seen dramatic growth in 2007 and as a result, DoubleClick has accelerated its investment in this area of its business. We are a large supporter and participant in industry forums and we support an open and active dialogue regarding the affiliate marketing industry. Your comments are irresponsible and therefore I am requesting that you immediately retract them. We are proud of what we have accomplished thus far at Performics and look forward to aggressively and responsibly continuing to run and grow our business.

Stuart Frankel
President
Performics

Getting Links Gets Easier

This past weekend we rolled out another set of enhancements to ConnectCommerce.  I'm going to introduce one of them here today.

Linkdownload_3Publishers can now download links from ConnectCommerce without having to generate each link one by one.  The links are delivered in an excel spreadsheet.  You can also download all the links you've already generated if you want them for reference.  Look for the "Download these Links" in the top right hand corner of the links tab when you are viewing an advertiser's links.

This feature is available for all of your joined advertisers.  It will be especially useful when you are joining a program, migrating links for one of your existing relationships, or catching up with an advertiser you've been neglecting for a while.

As always, please let us know how we can continue to improve.

Happy linking,
Larry Adams
Affiliate Product Manager

Affiliate 2.0

A strange new vocabulary has been introduced into the world of online media, thanks to the “Web 2.0” phenomenon that’s covered by virtually every trade publication today.  User-generated content, blogs, social networks, mashups, widgets, wikis, podcasts, RSS…..for most marketers, it’s difficult to keep up with the dizzying pace of change, let alone determine if and how to leverage these new and emerging platforms.   While much of hype about Web 2.0 is just that (hype), there are clearly companies like MySpace, YouTube, and Friendster who have helped to redefine the medium and empowered consumers like never before.  How do marketers – particularly retailers and direct marketers – test the Web 2.0 waters without committing large branding budgets?  Affiliate marketing may hold the key.


In the past year, we have helped a number of innovative and entrepreneurial companies discover that affiliate marketing can be a powerful way to marry what they have –- an online community and/or content -– with commerce.  Publishers like Kaboodle, ThisNext, Like.com, MyPickList, Hawkee, and hundreds more are using tools like product data feeds, web or subscription services (like Performics' OrangeLinks) to monetize their content and audience with relevant products and offers from different merchants.  And this is just the beginning.


In the next 12 months, we expect that Web 2.0 and affiliate marketing will intersect in an even more significant way when one or more of the largest social networks integrates loyalty marketing into their community.  Clearly, the loyalty model is proven in the affiliate channel, with loyalty publishers among the top tier of affiliates for online merchants.  Now imagine if an already-established community of 50-100 million consumers were to be rewarded for shopping – or having their friends shop – from their favorite (affiliated) merchants.  It’s a powerful concept that we believe will be proven out in 2007.


Affiliate marketing may be one of the most “mature” areas of online advertising, yet as the original performance-based marketing channel, affiliate is arguably better positioned to tap into Web 2.0 than any other.  With a new generation of internet users in control of the Web like never before, marketers can tap into some of the most innovative, new and emerging business models through the affiliate channel.


--Dan Chiss

Performics Enters Blogosphere

Greetings,

It's hard to believe, but Performics has officially entered the blogosphere and I'm excited to be part of it.  We want to use this forum as a way to communicate news, happenings, product releases, and thought leadership from the team at Performics, as well as receive your feedback on areas where we can improve.

Part of our company's mission statement is "to be easy to work with" for our customers --- both advertisers and publishers.  While we think that being down-to-earth Midwesterners gives us an inherent advantage (!), we continue to strive to improve the ways in which we interact with our customers, and hope this forum provides yet another communication touch point.  We're also putting a lot of focus around making our platform and tools easier to use, particularly for the "power users", affiliate publishers.  And since it's the publishers who ultimately drive revenue for our advertisers, it's our goal to help them be as productive as possible.

Stay tuned for many exciting announcements, insights, and innovations ahead....

Regards,

Dan Chiss

Senior Director, Affiliate Strategy & Network Integrity