Performics Performance Marketing Blog: SEM, SEO, Social & Display

Super Bowl Commercial Wrap-Up: Best and Worst Practices in Search and Social

This year, social media—especially Twitter—played a huge role for Super Bowl advertisers.  During the game, almost every Super Bowl commercial broke into Twitter’s top ten U.S. trends.  However, for most brands, the social media buzz was short-lived.  Once the confetti stopped falling in Indianapolis, people stopped chatting about Super Bowl commercials on Twitter.  The next day, people turned to Google and YouTube to find their favorite commercials and learn more about the products/services featured in the ads.  Savvy advertisers integrated search and social, using paid search to capture Super Bowl demand, including sending search traffic to their commercials on YouTube and Facebook.  In essence, search and social worked in tandem to extend and capture commercial buzz.  Below, we’ve collected some highlights (and lowlights) in search and social for this year’s advertisers:

(1) Social Buzz: Initial Reactions

At every commercial break, Super Bowl viewers turned to Twitter to chat about each commercial in real-time.  This year, Twitter was the place for initial commercial reactions.  For instance, the below screenshot shows Twitter’s top trends right after Budweiser aired its popular “Here We Go” Rescue Dog commercial.  You can see that three of the commercial’s themes—#budlight, #herewego and Help Rescue Dogs—were trending:

 

Multiply the Effect of Your Brand’s Super Bowl Commercial through Digital Integration

Topic: Digital strategies to support your Super Bowl commercial
Opportunity:  Maximize your Super Bowl commercial investment
Channels Impacted: TV, paid search, organic search, mobile, social, display

This year, Super Bowl advertisers will spend a record $3.5 million per 30-second spot.  This investment positions advertisers in front of the largest television audience of the year; for instance, Super Bowl 2011 drew a record 111 million U.S. viewers.  And this year—for the first time ever—the big game will air online (including on mobile devices).  Football fans—and commercial fans—won’t miss a second of the action, even as they run to the fridge and the bathroom.

A Super Bowl commercial buy is the ultimate branding play.  But getting your product/service in front of 100+ million people doesn’t mean your job as a marketer is done.  Your Super Bowl ad boosts brand awareness, thus spurring people to search online for your brand or talk about your commercial on social networks.  Once this happens, you must maintain the connection that your Super Bowl commercial created with your participant.

We’ve provided five tips to strategically optimize your Super Bowl investment and position your brand to capture the demand created by your 30-second spot:

1.  Ensure 100% Search Coverage, Especially on Mobile

This year more than ever, Super Bowl viewers won’t be glued to their television screens.  They’ll be multi-viewing—using their tablets and smartphones to see online-only camera angles, in-game highlights, live stats, commercial replays and behind-the-scenes access.  Since last Super Bowl, we’ve seen an explosion in mobile device usage, and smartphones and tablets were among the top holiday gifts.  Super Bowl 2012 is the perfect time for viewers to complement their TV with tablets and smartphones. 

In particular, we expect mobile search usage to spike during the game as viewers seek out their favorite commercials.  This means that brands must support their Super Bowl commercials with paid search campaigns on desktop, smartphones and tablets.  Ensure that you have ample paid search budget allocated to support potentially huge traffic spikes—Super Bowl commercial keywords are always among the hottest Google search terms during and after the game.  Bid on brand and brand + “Super Bowl commercial” keywords on the engines and YouTube.  Align your Super Bowl search campaign with marketing/PR plans to ensure coverage and ad rank during commercial launch, as well as two to three weeks post-Super Bowl to extend shelf life.  Test your commercial on smartphones and tablets to ensure an optimal mobile experience for your viewer.

2. Beware of Hijackers

You’re the one investing $3.5 million for your 30-second spot.  But your competitors may seek to steal your thunder.  The most notorious example of hijacking occurred in 2006 when Pontiac ran a Super Bowl commercial that encouraged viewers to Google “Pontiac.”  Competitor Mazda took advantage, aggressively bidding on the “Pontiac” keyword and driving searchers to a landing page that compared Pontiac to Mazda. 

Performics Weekly Research Recap

Posted by Cristina Lucero & Christina Mannarino, Performics Research & Insights Team

Hello Everyone!

Highlighted below are some emerging trends and insights that maybe of interest to you from September 30th:United States

Channel Insights

Social

- Google+ Lays the Groundwork for Business Profiles (Google)

• Google+ will soon be unveiling business profiles that will permit companies to create pages and circles like those of an individual user of the social network.
• Currently, GM and Ford are in Beta testing even as the unofficial profiles and squatters spread across platforms.
• "Given Google's strong track record, both +1 and Google+ are platforms that [retailers] are closely watching. [Retailers] are most interested in +1 because of its potential impact on search."